SPA mažyliams

Frequently asked questions

Answers to what parents ask most before their first visit.

Before your visit

From what age can we come?

We welcome babies from 6 weeks to about 12 months of age. For older babies, we discuss a visit individually. If your baby was born early, please contact us before booking – together we will work out when it is best to start.

Can we come if our baby was born early?

We welcome premature babies too, and we look at each situation individually.

We take into account your baby's corrected age, state of health, motor development and the doctor's recommendations.

First the physiotherapist assesses whether your baby is ready for a session. If needed, we start with gentle exercises on a mat, and we offer hydrotherapy only when it is suitable and safe for that particular baby.

What should we bring?

Slippers for you, and a spare bodysuit and a clean nappy for your baby for after the session. We provide swim nappies.

How long is a visit?

One session lasts about 45 minutes. In that time the physiotherapist assesses your baby, gives individually adapted exercise or a massage, and hydrotherapy. The length and intensity of the procedures are adapted to how your baby feels. We set aside an hour for the visit, to get dressed, feed your baby and get ready without rushing.

How often do you recommend coming?

We recommend a visit once a week, and not more often.

Regular physiotherapy and hydrotherapy sessions let us follow your baby's motor development, movements, abilities and progress steadily. Between visits it is important to leave enough time for rest, natural movement and for new skills to settle.

Every baby develops in their own way, so the physiotherapist may recommend how often to come, taking their age, how they feel and their individual needs into account.

What matters most is not the number of sessions, but their quality, consistency and how your baby feels.

What is the water temperature?

The water temperature is usually 35–37 °C. It can differ a little with the season – in summer the water may be a little cooler, in winter a little warmer. We watch the temperature so it is comfortable for the babies.

How do you keep the water and the equipment hygienic?

The safety, cleanliness and hygiene of the babies are among our most important priorities.

Our spa follows a set routine for water care, equipment cleaning and disinfection. In the individual baths the water is changed completely after every baby's visit, and in the large hydrotherapy pool it is changed daily.

Every day we look after the water filtration system and change the filters in use. At the end of the working day the baths, the hydromassage system and the other equipment used for sessions are disinfected according to the hygiene protocols in place, using the disinfectants meant for that and keeping to their set contact time.

We take care that every baby is met by a clean, carefully maintained and safe environment.

Will my baby use a small bath or the pool?

We have two small baths and one large pool. Up to about 3 months, babies usually have their sessions in the individual baths. Older babies usually go to the large pool. The physiotherapist makes the final decision, taking your baby's readiness into account.

Where do I leave the car seat?

You can bring the car seat into our spa. We will make sure you can get ready for the visit comfortably and change your baby.

Can I feed my baby?

Of course! In our space you can feed your baby in peace. We recommend avoiding a large feed just before the session; at least 30 minutes before the visit is ideal, so your baby is comfortable.

Can both parents come?

Of course! We are very glad when both parents want to take part in their baby's experience. You can watch the session together, get to know the physiotherapist's work, ask the questions on your mind and enjoy your baby's discoveries.

We want the first visits to be cosy, calm and full of lovely moments for the whole family.

Can I choose the physiotherapist?

Yes! Our team is physiotherapists Greta and Beata. When you book, you can choose the specialist you want according to her schedule and free times.

What if my baby cries during the session?

Every baby is different, so tears are a completely natural reaction to a new place and new sensations.

Our physiotherapists watch closely how your baby feels, adapt to their reactions and never force the session to continue. If needed we take a short break, let your baby calm down in a parent's arms, or adjust how the session goes.

What matters most to us is that your baby feels safe and that their limits are respected.

When should we postpone a visit?

Your baby's health, and their feeling well, always matter most to us. If your baby has a fever, a runny nose, a cough, is vomiting, has diarrhoea, shows signs of a contagious illness, or simply feels worse than usual, we recommend postponing the visit.

Even with a mild complaint, your baby's body may need more rest, so we invite you to a session only when they feel well.

We understand that a baby's health can change quite unexpectedly! Please tell us about a cancellation or reschedule at least 24 hours before, and if they fall ill suddenly, contact us as early as you can.

We will always try to help you find another time that suits you. Let us protect not only our own little ones, but the other babies who visit our spa!

Booking and rescheduling

How far in advance do I need to book?

You can book up to 6 hours before the visit.

How far ahead can I book?

You will see free times about 2 months ahead.

Can I reschedule a visit?

Yes, free of charge until 24 hours before the visit, online or by messaging us on Messenger. If your baby falls ill unexpectedly, contact us as early as you can and we will look at your situation individually.

What if I do not come or reschedule too late?

If you change or cancel the visit less than 24 hours before, or do not come, the visit counts as used: it is charged or deducted from your package, and is not refunded. If your baby falls ill unexpectedly, contact us as early as you can. We will look at each situation individually and, where possible, offer another time.

Payment, packages and vouchers

How do I pay for a visit?

The full amount is paid online in advance when you book: by card, Apple Pay or Google Pay.

How long are packages and gift vouchers valid?

Until the baby's first birthday.

Can I give a voucher before the baby is born?

Yes. After the birth, contact us and we will activate the voucher once you give us the baby's birth date.

Getting here

Where are you?

Stoties g. 10, Panevėžys.

Where can I park?

In the car park in front of the spa windows, or on Šiaulių gatvė.

Did not find your answer?

Call or message us and we will be glad to help.